Terms of Service
Last Updated: March 30, 2026
Acceptance of Terms
By accessing and using the Fortman Agency website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.
Description of Services
Personal Information You Provide
Fortman Agency provides Medicare insurance education, plan comparison, and enrollment assistance services. Our services include:
Educational information about Medicare Parts A, B, C (Medicare Advantage), and D (Prescription Drug Plans).
Information about Medicare Supplement (Medigap) insurance plans.
Assistance with comparing available Medicare plans in your area.
Scheduling of consultations with licensed insurance agents (online or in-person).
Enrollment assistance for Medicare plans through licensed agents.
Medicare-Specific Disclosures
Important Medicare Notices:
This website is operated by Fortman Agency, a licensed insurance agency. It is not affiliated with, nor endorsed by, the United States government or the federal Medicare program.
We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area.
For information on all your Medicare options, please contact Medicare directly at 1-800-MEDICARE (1-800-633-4227) or visit Medicare.gov.
This is a solicitation for insurance. A licensed insurance agent/producer may contact you.
Medicare eligibility is generally for individuals age 65 and older, or those under 65 with certain qualifying disabilities or conditions.
Scope of Appointment
In compliance with CMS regulations, before any Medicare plan-specific discussion during a scheduled appointment, you may be asked to complete a Scope of Appointment (SOA) form. This form documents:
The specific types of Medicare products you are interested in discussing.
Your consent to have these products presented during your appointment.
That you initiated or agreed to the appointment voluntarily.
You have the right to limit the scope of the discussion to only the products you are interested in. The SOA may be completed verbally or in writing, and a copy will be maintained for our records as required by CMS.
Consent to Contact
By submitting your contact information through our website forms, you are providing your express written consent for Fortman Agency and its licensed agents to contact you regarding Medicare plan options. This consent includes:
Phone calls (including to mobile numbers) and text messages about Medicare plans.
Emails with Medicare plan information and educational materials.
Contact during the time and through the method you indicated as your preference.
You may revoke this consent at any time by contacting us at [email protected] or calling 1-888-554-1035. Revoking consent will not affect any enrollment already completed.
HIPAA Compliance
While Fortman Agency is primarily an insurance agency and not a covered entity under HIPAA in all circumstances, we voluntarily adopt HIPAA-aligned practices to protect any health-related information you share with us:
We implement administrative, physical, and technical safeguards to protect your health information.
Access to your personal and health information is limited to authorized personnel on a need-to-know basis.
We train our staff on the importance of protecting sensitive health information.
We use encrypted communication channels when transmitting sensitive data.
Licensing and Compliance
Fortman Agency and its agents are licensed to sell Medicare insurance products in the states where we operate. Our agents:
Hold valid state insurance licenses for the products and states in which they offer coverage.
Complete annual CMS-required training and certification for Medicare plan sales.
Are contracted with the insurance carriers whose products they present.
Comply with all applicable federal and state insurance regulations.
Accuracy of Information
We strive to provide accurate and up-to-date Medicare plan information on our website. However:
Medicare plan benefits, premiums, formularies, and provider networks are subject to change annually.
Plan availability varies by county, state, and zip code.
Information on our website is for general educational purposes and may not reflect the most current plan details.
Always verify specific plan details, including costs, coverage, and provider networks, with the insurance carrier or during your consultation with a licensed agent.
Official Medicare information is available at Medicare.gov or by calling 1-800-MEDICARE.
Enrollment and Plan Selection
When enrolling in a Medicare plan through Fortman Agency:
You are responsible for ensuring you meet the eligibility requirements for the plan you select.
Enrollment is subject to the applicable Medicare enrollment periods (Annual Enrollment Period, Open Enrollment Period, Special Enrollment Periods, etc.).
Enrollment in a plan is between you and the insurance carrier; Fortman Agency facilitates but is not a party to the insurance contract.
You should carefully review all plan materials, including the Summary of Benefits and Evidence of Coverage, before completing enrollment.
Enrolling in a Medicare Advantage or Prescription Drug Plan may affect your current coverage. Consult with your licensed agent about any potential impacts.
No Medical Advice
Fortman Agency provides insurance-related information and services only. Nothing on our website or communicated by our agents constitutes medical advice, diagnosis, or treatment recommendations. Always consult with qualified healthcare professionals regarding medical decisions and health conditions.
Appointment Scheduling
When scheduling appointments through our website:
Appointments are subject to agent availability and may need to be rescheduled.
You will receive confirmation of your appointment via your preferred contact method.
For online meetings, you will receive meeting access details (e.g., a video call link) prior to your appointment.
For in-person meetings, you will receive the office location and any necessary directions.
We ask that you provide at least 24 hours' notice if you need to cancel or reschedule.
Intellectual Property
All content on this website, including text, graphics, logos, and design elements, is the property of Fortman Agency and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, Fortman Agency shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. Our total liability shall not exceed the amount of any fees you have paid to us for services, if applicable.
Fortman Agency is not responsible for decisions made by insurance carriers regarding your eligibility, coverage, claims, or benefits.
Anti-Discrimination
Fortman Agency complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity, or any other protected characteristic. We are committed to providing equal access to our services for all Medicare-eligible individuals.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the state in which Fortman Agency is registered, as well as applicable federal laws governing Medicare insurance activities.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website with an updated "Last Updated" date. Your continued use of our website after changes are posted constitutes your acceptance of the revised terms.
Grievances and Complaints
If you have concerns about our services or believe that CMS marketing guidelines have been violated, you may:
Contact Fortman Agency directly at [email protected] or 1-888-554-1035.
File a complaint with your state's Department of Insurance.
Contact 1-800-MEDICARE (1-800-633-4227) to report concerns related to Medicare marketing practices.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Fortman Agency
Email: [email protected]
Phone: 1-888-554-1035
Making Medicare simple for thousands of satisfied clients nationwide.
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DISCLAIMER: Medicare is available to some individuals under age 65 in limited circumstances. Plans and products may not be available in all areas.
Certain exclusions and limitations may apply.
This website is not affiliated with, nor endorsed by, the U.S. government or the federal Medicare program.
This website serves as an educational invitation for you, the consumer, to inquire about further information regarding your health insurance options. By submitting your contact information, you agree that a licensed insurance agent may contact you about Medicare plan options, including details on cost and coverage. Contact will be made by a licensed insurance agent/producer or company.
We do not offer every plan available in your area. Any information we provide is limited to the plans we do offer in your area.
Please contact Medicare.gov or 1-800-MEDICARE (1-800-633-4227) to get information on all your options.
This is a solicitation for insurance.
Source: CMS.gov
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